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From paper to digital: Nauru Airlines’ 15-year journey with Ink
Nauru Airlines chose digital efficiency by using Ink’s departure control and load control systems.
For over 15 years, Nauru Airlines has proudly worked with Ink, forging a collaboration based on the carrier’s commitment to continuous improvement and operational efficiency.
Nauru’s national carrier first commissioned Ink's Departure Control System (Ink DCS) in 2009. Later, it adopted Ink’s Load Control system to transition longstanding manual processes to a streamlined, technology-driven system.
Today Nauru Airlines operates a fleet of seven Boeing 737 aircraft serving passenger, cargo and ACMI clients, across the Pacific. The airline relies upon Ink’s tailored technology solutions to efficiently manage its multi-sector operations.
The shift from manual to digital
Where once Nauru Airlines utilised detailed manual documentation for weight and balance calculations, today, the airline’s centralised Load Control system integrates data automatically with Ink DCS, saving time and improving accuracy.
“Previously, all details were recorded and copied manually,” said Ivan Jakovljević, Senior VP of Operations at Ink and a project lead for the Load Control implementation.
“Nauru Airlines Ink DCS system now automatically integrates passenger and baggage data, eliminating redundant work and reducing room for error.”
Custom solutions for unique challenges
Nauru Airlines' operation, comprised of a mix of passenger and cargo flights, presented unique challenges during the initial deployment of Ink DCS. Implementing cargo fleet information required collaborative problem-solving, with the Ink team working closely with Nauru Airline’s chief pilot to transfer and adapt operational data into the new system.
The Load Control system was also customised to meet Nauru Airlines’ unique requirements. Special rules were created to manage combined weight limitations of cargo loaded onto upper and lower decks to comply with aircraft structural protocols.
A centralised and accessible platform
Ink Load Control can be accessed through a cloud-based web application, making it available on desktops and tablets. Most operations are handled via desktop, with mobile access providing additional flexibility.
The system’s interface integrates with Ink DCS, offering real-time updates on check-in, load projections, and weight distribution supporting accurate and efficient operations while maintaining flight safety.
A partnership for innovation
“Ink has been a valued partner of Nauru Airlines for over 15 years,” said Godwyn Debao, Ground Operations Manager of Nauru Airlines.
“Our airline operates multi-sector flights connecting Pacific Island countries to Australia and Fiji and the reliability of Ink’s system assists our daily operations and also provides scope for future advancement.”
“Ink DCS and Load Control systems already assist our smooth handling of high volumes of passengers, baggage, and cargo across four countries. We are also working towards full digitisation of our check-in and operational experiences, as well as cargo integration with the Load Control system”.
Advancements in Load Control
By centralising operations and improving accuracy and coordination between passenger and cargo flights, Nauru Airlines has again demonstrated its commitment to operational efficiency across the airline’s expanding Pacific network.
As the partnership grows, there is greater potential for further optimisation and technological advancement. Ink continues to improve the Load Control system by developing the user experience, advancing functionalities, and further automating it.
Community of Valencia grant to support Ink's initiatives
Ink Innovation is supported by the Community of Valencia to promote its products in new international markets.
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