Stories
Ink Innovation launches ZERO at PTE 2025—a new vision for passenger handling

Ink Innovation will unveil the full capabilities of ZERO, its visionary approach to passenger processing, at this year’s Passenger Terminal Expo 2025 in Madrid.
Ink Innovation and BAGTAG introduce digital bag tag integration for airlines’ check-in flows

Ink Innovation partners with BAGTAG, the global leader in electronic bag tags (EBTs).
Air Serbia improves JFK Terminal One station operations

Terminal One Group (TOGA) has certified Air Serbia to use its Disaster Recover System by Ink Innovation at JFK T1.
Biometrics in airports: A faster, more secure journey

No one likes waiting in airport lines. Whether it's the check-in counter, security checkpoint, or boarding gate, time spent queuing lessens the excitement of travel. But technology is changing that—fast.
Janet Richards: From banking to travel innovation

How does someone go from London’s banking sector to co-founding a company that processed 58M passengers in 2024? Janet Richards, CCO and Co-Founder of Ink, shared her journey with Dreamix.
From manual to digital: Nauru Airlines’ 15-year journey with Ink

For over 15 years, Nauru Airlines has worked with Ink. Why Nauru Airlines chose Ink Departure Control and Load Control systems to strealine multi-sector Pacific flight management.
Our vision for Connected Journeys™
Give travellers control and reassurance during their journeys. Ink provides a full ecosystem for you to craft the perfect guest experience.
Community of Valencia grant to support Ink's initiatives

Ink Innovation is supported by the Community of Valencia to promote its products in new international markets.
Retailing in Cloud Shopper
Creating revenue opportunities with an AI-driven retailing online Check-in system designed by Ink Innovation.
Marabu Airlines CEO on the future of aviation

Axel Schefe, CEO of Marabu Airlines, on his passion for aviation and the drive to build a customer-first airline.
"I feel like I'm part of something meaningful"

A story of Ink’s Front-End Developer, Nikola Cvetanović
Making JFK T1 resilient

What solution should be used during system outages to ensure uninterrupted check-in, boarding, and flight handling processes?
Creativity. Everyone has it but few use it

Meet Ivan Jakovlević, SVP of Operations at Ink. He channels his love of rap into solving complex challenges for airlines.
What’s next for BermudAir?

After a lightning-fast launch, BermudAir CEO Adam Scott reflects on the airline's one-year journey.
From startup to business class

How BermudAir launched and expanded operations within eight months to become Bermuda’s first commercial service provider.
Lizeth Rozo’s journey at Ink: Building Quality Assurance, building trust

How Lizeth Rozo helped shape Ink’s culture of quality and trust
Innovation Partner: Ink pioneers the future of Delivery in aviation at T2RLEngage 2024

Ink Innovation partnered with T2RL to research the future of Delivery within the Offer Order world— and at T2RLEngage 2024 in London, we did just that.
T2RL and Ink joint research

T2RL and Ink conduct joint research into how retailing can play a more important role in operational phase of Offer-Order
T2RLTalks with Shawn Richards: The future of Delivery

T2RL podcast with Shawn Richards about the future of delivery within the Offer Order world.
Ink welcomes Oliver Wigdahl as its Chief Strategy Officer

Seasoned executive to drive strategic vision for Ink Innovation's product portfolio
Driving innovation in aviation with IATA

Ink Innovation’s strategic partnership with the International Air Transport Association (IATA).
Playing tag: Regional Gateway explores baggage handling innovations

Regional Gateway magazine explores baggage handling solutions with Ink Innovation
The rise of electronic bag tags

Ink Innovation experts ideate on engineering a new generation of electronic bag tags for airport operations.
Ink logos are officially trademarked across Europe

Ink Innovation secures official EU trademark status to strengthen brand identity across Europe
Innovation doesn't have to be a special thing

Shawn Richards, co-founder and CEO of Ink Innovation, about Ink’s path of innovation, mission-critical systems and talents
Reimagining airline operations with mobile technology

Ink DCS and Ink Innovation mobile technology are at the heart of Sunrise Airways' mission to reimagine airline operations. The innovative technology is transforming the way the airline manages its services, boosting efficiency.
"We started small and wore many hats": The story of Ink’s growth

Janet Richards, co-founder and CCO of Ink Innovation, shares a story of Ink’s journey and reflects on the company's growth
Pretty, Fast, Take-Off: How Lübeck Airport rises with innovation

Lübeck Airport manages transformation with Ink Innovation’s technology.
Behind the scenes of Ink self-service manufacturing

Inside Ink: The story behind our self-service solutions, as told by our Head of Hardware Systems, Yurik Schwab
Funsho Salawu appointed as Chief Operating Officer of Ink Innovation

Ink welcomes Funsho Salawu as its Chief Operating Officer (COO).
Reducing infrastructure costs with CUPPS

Ink CUPPS, certified by IATA, offers a flexible and cost-efficient solution for passenger processing at airports worldwide.
Oliver Ranson has joined the client advisory team of Ink Innovation

Oliver Ranson joined Ink Innovation to support Ink’s customers in their search for new revenue opportunities.
Concept to take off in 90 days

How South Africa's most flexible airline, Lift, launched from concept to first flight in just 90 days.
ISO 27001: How Ink Innovation ensures data security

Ink Innovation integrates ISO 27001 security principles into its operations, ensuring data protection and compliance year-round.